Frequently Asked Questions

Everything you need to know about shopping with Ten Club LLC

What is the standard shipping timeframe?

We process all orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.

What is your return policy?

Ten Club LLC offers a 30-day return policy for most items. Products must be in their original, unused condition with all packaging intact to qualify for a full refund.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.

Do you offer international shipping?

Currently, we only ship to addresses within the United States. We are working on expanding our logistics to support international customers in the near future.

How do I contact customer support?

Our support team is available via email at [email protected] or through our contact form. We aim to respond to all inquiries within 24 hours.